Shipping info

We proudly offer FREE shipping via post ePacket worldwide! Please remember that we need 1 to 3 working days to fulfill your order before dispatching it. We are doing our best to ensure that you will get the order as soon as possible! Once your order is dispatched, estimated delivery time is between 10 to 20 business days. Please consider any holidays that might impact delivery times.

At Spoilt Life, we share the happiness of discovery and innovation. We work with small vendors and master craftsmen from all over the world to share their ideas and products, some of our products are shipped directly from our partners overseas. Delays are often unavoidable due to the nature of the shipping business. The shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

For pre-ordered or back-ordered items:

In order to provide better shopping experience to our loyalty customs, if your order contains any pre-ordered or back-ordered item, we will ship items which are available  immediately and ship the items that are pre-ordered or back-ordered immediately when they become available. So if you ordered several items on a single order and receive only a part of your item, please don't worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you have provided a mobile phone number, containing a tracking Number and a link to track your package. Also your can track your package by visiting our Tracking Page. If you are unsure of your Tracking Number, please do not hesitate to contact us via Email:  contact@spoiltlife.com Please allow 1 to 3 working days for the tracking information to show.

Returns:

By placing an order on Spoilt Life, you are responsible for the cost of shipping back to Spoilt Life. Please refer to our Return Policy for further information on how to make a return.

Lost/Stolen Packages

Spoilt Life is not responsible for any lost or stolen packages. If the tracking information states that your package was delivered to your address and you do not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. Normally, the carrier is your local post office, please provide the tracking number for reference when you get in touch with the post. If you need any further information on how to do this please get help from our customer support team at contact@spoiltlife.com.We are always here to help.

Wrong address disclaimer:

It is the responsibility of the buyer/custom to make sure that the shipping address provided is correct. We do our best to speed up processing and shipping time, so there is a small window to correct an incorrect shipping address. If you believe that you have provided us with an incorrect shipping address, please contact us immediately at contact@spoiltlife.com.